+ Need a hand with PackRat? Here's how to reach us and where to find answers. +
++ For any question, bug report, or feedback, email{' '} + + {siteConfig.support.email} + + . We aim to reply within two business days. +
+To help us resolve things on the first reply, please tell us:
++ PackRat works inside Claude and ChatGPT, so you can plan trips, build packing lists, and + search gear without leaving the conversation. +
++ Use Forgot password on the sign-in screen to get a reset link. If + it doesn't arrive, check your spam folder before contacting us. +
++ PackRat saves changes locally first and syncs when you're back online. Confirm + you have a connection and that you're signed in to the same account on both + devices. If a pack is still missing after that, email us and we'll investigate. +
++ Forecasts cover the near term, so dates far in the future won't return a + forecast. For a trip months out, expect seasonal guidance rather than a daily + forecast. +
++ The catalog is large and sourced from manufacturers and retailers, so specs can + drift. Email us the product name and what's incorrect and we'll get it + fixed. +
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