Replies Not Appearing in Ticket Comment Section

[mbanitaraf]

I'm experiencing an issue with the ticket comment section. When I receive a ticket and reply to it (for example with a solution), I don't see the reply from the person who originally contacted me—even though they seem to have responded. Their message isn’t visible in the comment history.

Could this be a bug? Or is there a setting I might have overlooked?

[ninteundo]

i have the same, this is a major issue along with some other very basic things a ticket system should have peppermint just does not seem to do :/

[ninteundo]

seems the project is kinda dead