URGENT: App crash with Expo SDK49 [iOS]

[MichaelLiuag]

This issue is happening when I try to use Intercom from @intercom/intercom-react-native.

Expo SDK: 49
@expo/config-plugins: ^7.2.5
@intercom/intercom-react-native: ^5.2.0

Same issue is coming even though I downgrade @intercom/intercom-react-native to ^4.1.0

This is very urgent issue and I hope someone can take a look at this issue ASAP.

[MichaelLiuag]

I have to run expo prebuild as well in case of using this module?

[MichaelLiuag]

@cmaycumber

[LeoAnt02]

On my side I have no issue on IOS 16.0 SDK49 but I'm using a lower intercom version

"@intercom/intercom-react-native": "^4.0.1",
"config-plugin-react-native-intercom": "^1.10.1",
"expo": "~49.0.6",
"@expo/config-plugins": "~7.2.5",

[MichaelLiuag]

On my side I have no issue on IOS 16.0 SDK49 but I'm using a lower intercom version

"@intercom/intercom-react-native": "^4.0.1", "config-plugin-react-native-intercom": "^1.10.1", "expo": "~49.0.6", "@expo/config-plugins": "~7.2.5",

I tried the same version, but issue persists now.

1. Did you run expo prebuild before running the application?
2. Did you use displayMessenger() function to display the Intercom messenger in the application?

[scericson]

Having the same issue, expo prebuild doesn't resolve - using same versions as @LeoAnt02

[LeoAnt02]

@stefanerickson @MichaelLiuag
I use a setup inspired by this #36

Hopefully this can help

[vanleuvenze]

Ran into the same issue but am having luck using Expo SDK 49.0.8 and intercom react native 3.0.3

"@intercom/intercom-react-native": "^3.0.3", "expo": "~49.0.8"

FWIW I still see this issue in the Expo Go client, but when I compile a release build using npx expo run:ios --configuration Release and run on simulator, everything works.

[NazarDevsMedia]

since @intercom/intercom-react-native requires installation of native modules, you are not able to start your application in expo go without running expo prebuild, that allows you to see your changes on-the-fly, but you gonna get native folders such as android and ios. Or you can do dev-build for testing reasons, in this case you still will not be able to use expo go.

Friendly tip: I really enjoy using fast development flow with expo go, so I just disable the import of intercom for local development und enable it before I start the build process.

[NazarDevsMedia]

On my side I have no issue on IOS 16.0 SDK49 but I'm using a lower intercom version

"@intercom/intercom-react-native": "^4.0.1", "config-plugin-react-native-intercom": "^1.10.1", "expo": "~49.0.6", "@expo/config-plugins": "~7.2.5",

same for me with
"@intercom/intercom-react-native": "^4.0.1", "config-plugin-react-native-intercom": "^1.10.1", "expo": "^49.0.10", "@expo/config-plugins": "~7.2.2"
tested on real android and ios devices.

[amitava82]

Same here using packages as everyone else and did expo prebuild. I'm running on device with Expo Go

[LeoAnt02]

I'm not using Expo GO, I build the binaries with expo run:ios
The issue might come from using Expo Go

[amitava82]

I tried same as well, still crashing.

[yonitou]

I have the same issue it's driving me nuts !!! Did you find a solution @MichaelLiuag ?