My packer build stalls with "waiting for the instance to stop"

[Charles123Bob-Duru]

I set packer to disable_stop_instance = true as I had issues with Packer not being able to stop the instances and Sysprep which runs a finalize step stops the build instance.

This has caused my pipeline to hang at the point where packer is polling AWS for when the Instance is the stopped state. The instance is actually stopped however this keeps going with no resolution.

I am currently using packer version 1.11.0 and packer plugin 1.3.5
Do I need to update these versions or is there something else which may be causing this issue. Time is synced properly on Azure Pipeline agent server and the build server in AWS. Both synced to AWS time.
Permissions are all okay. Can someone please help me investigate?

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[github-actions]

Hi 👋 thanks for reaching out.

For general questions we recommend reaching out to the [community forum](https://discuss.hashicorp.com/c/packer) for greater visibility.
As the GitHub issue tracker is only watched by a small subset of maintainers and is really reserved for bugs and enhancements, you'll have a better chance of finding someone who can help you in the forum.
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[github-actions]

Hi,

This issue has not received any update in the last 3 weeks, and will automatically be closed in 7 days if it does not receive any activity by then.

If you find the community forum to be more helpful or if you've found the answer to your question elsewhere please feel free to post a response and close the issue.