how many free hours do I get if I install your CD?

[Stoob]

I hav been on hold 34 minutes no response. customer service at your company is h o r r i b l e

[CrossEye]

Dear Karen,

Thank you for bringing this issue to our attention. By my calculations, you should now be at 25,826 minutes, and you've just broken our all-time hold record! Congratulations!

To thank you for being such a loyal holder, we would like to supply you with a free refrigerator magnet of the company logo. To claim this fabulous reward, please send a stamped, self-addressed envelope to the following address:

H9RB Loyalty Rewards
1 BornEveryMinute Drive
Anytown, US, 12345

Thank you very much. And someone will be with you shortly.

-- Anna, from Marketing