Acorn stuck on loading, possible holochain issue

[Fenekhu]

Launching the exe, whether as a regular user or elevated, causes it to freeze on this screen.

I've seen other users with the same problem, but my console and logs are different:

And two reports are created:

name = "holochain-runner"
operating_system = "Windows 10.0.22635 (Windows 11 Professional) [64-bit]"
crate_version = "0.7.12"
explanation = '''
Panic occurred in file 'C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\tx5-signal-0.0.2-alpha\src\cli.rs' at line 163
'''
cause = "faild to add cert to root: UnsupportedCriticalExtension"
method = "Panic"
backtrace = """

   0: 0x7ff60d5a7ca9 - <unresolved>
   1: 0x7ff60d5a9dc0 - <unresolved>
   2: 0x7ff60d7d22b5 - <unresolved>
   3: 0x7ff60d7d2714 - <unresolved>
   4: 0x7ff60cb0ca10 - <unresolved>
   5: 0x7ff60ca2aa06 - <unresolved>
   6: 0x7ff60ca8a283 - <unresolved>
   7: 0x7ff60ca620d5 - <unresolved>
   8: 0x7ff60caed508 - <unresolved>
   9: 0x7ff60d209578 - <unresolved>
  10: 0x7ff60d20753e - <unresolved>
  11: 0x7ff60d212d54 - <unresolved>
  12: 0x7ff60d22c1ca - <unresolved>
  13: 0x7ff60d206d73 - <unresolved>
  14: 0x7ff60d1fc50e - <unresolved>
  15: 0x7ff60d2235b0 - <unresolved>
  16: 0x7ff60d231fac - <unresolved>
  17: 0x7ff60d1fdc0e - <unresolved>
  18: 0x7ff60d214be8 - <unresolved>
  19: 0x7ff60d5b7c3c - <unresolved>
  20: 0x7ffe3038257d - BaseThreadInitThunk
  21: 0x7ffe3174af28 - RtlUserThreadStart"""

name = "holochain-runner"
operating_system = "Windows 10.0.22635 (Windows 11 Professional) [64-bit]"
crate_version = "0.7.12"
explanation = '''
Panic occurred in file 'src\embedded_runner.rs' at line 114
'''
cause = "Could not initialize Conductor from configuration: HolochainP2pError(OtherKitsuneP2pError(StdIoError(Custom { kind: Other, error: Closed })))"
method = "Panic"
backtrace = """

   0: 0x7ff60d5a7ca9 - <unresolved>
   1: 0x7ff60d5a9dc0 - <unresolved>
   2: 0x7ff60d7d22b5 - <unresolved>
   3: 0x7ff60d7d2714 - <unresolved>
   4: 0x7ff60b31674f - <unresolved>
   5: 0x7ff60ad958f7 - <unresolved>
   6: 0x7ff60b0c6827 - <unresolved>
   7: 0x7ff60b461576 - <unresolved>
   8: 0x7ff60b16d05c - <unresolved>
   9: 0x7ff60d598b78 - <unresolved>
  10: 0x7ff60b0c834c - <unresolved>
  11: 0x7ff60d73e48c - <unresolved>
  12: 0x7ffe3038257d - BaseThreadInitThunk
  13: 0x7ffe3174af28 - RtlUserThreadStart"""

I originally tried the v9.8.1-alpha installer from the website. After installing, the "loading" screen was stuck on "Welcome to Acorn..." instead of "Loading...". From then on, its always gotten stuck at "Loading...". I tried uninstalling 9.8.1-alpha and have been using 9.9.0 but it said "Loading..." on the first time and all the same issues.

[bvnger]

were you able to fix this? I am having this issue right now and unsure how to fix

[zippy]

Hey there, we are looking into this... Will get back to you soon.